Change happens. Will you embrace it or run?

I believe change is one of the scariest things in life. The problem is you can’t stop change. The question then becomes will you embrace it or run?

You Can’t Stop Change

Whether it’s career, environment or just about anything in your life, the only thing you have control over when it comes to change is how you choose to react. The changes are going to happen that are beyond your control. For example:

Life change, picture of new Dad with childrenSome changes you have control over but outcomes are not what you planned or expected:

Some of the above may or may not have happened to you. Regardless, I’m willing to bet there have been changes in your life that you could add to these lists.

Embrace Change or Run?!

We either choose to embrace change or try to run from it. Fight or flight is a natural human reaction to stressful situations. The decision is yours to make.

Running from change is to give over control to others. When you choose to embrace change, you are actually gaining power over your personal situation and more likely to be able to affect the outcome.

Photo of Barry Clermont receiving award.I can’t really give an example of running without making it up but I have had to face change a few times in my life that were painful. For example, when I worked for Dominion Stores in the late 1970’s and early 1980’s, they started closing stores and I went through the Best for Less stores, before ending up being laid off and going to work for A&P, which then did the same. A&P to Superfresh before being laid off again. From A&P, I landed a management position with PETsMART.

Although PETsMART was fun, it wasn’t great for family life and didn’t pay that well. I left there and went to a company called Data Complex Computer Centre where I learned to design and sell computer network solutions to small and medium businesses. From there to Investors Group as a financial consultant and then a major life change, we lost our son to cancer, forced me to look for a non-commission job. In the end, I landed in a great place giving me peace of mind and working with great people.

Embracing each change made my life far less stressful once I took that step and took control. In the early stages of each change, particularly the last one, I was trying to run. The hole got deeper and deeper and life just got darker. Until I turned around, took control and took steps to move forward.

You may well have similar experience or will have. Did/will you choose to be The Carrot, The Egg or The Coffee Bean?

Make it a great day!


P.S. What am I thankful for today? I’m thankful for BBQ, beef and farmers. What are you thankful for today?

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Sales isn’t for everyone but is it for you?

We often hear people with MLM opportunities say “anyone can do sales”. Bull roar! Sales isn’t for everyone but is it for you?

What is “Sales”?

Believe it or not, those MLM folks are partly right about sales. We all sell every day.

  • Wife convinces husband to watch a favourite show.
  • Child convinces a parent to change a rule.
  • Mechanic convinces you the car needs an oil change.
  • The clerk at McDonald’s asks “do you want fries with that”.

In every instance, someone is selling an idea, process, product or service to someone else. image of woman pulling manSales is the act of convincing someone to change their mind about something with the hope that they will see things your way. The popular phrase in sales is “stop selling and help them buy”. No matter how you cut it, it’s still sales. You helped move someone from one position to another and if you did it well, they think it’s their idea! The question really becomes do you WANT to do sales? In each of the examples in the list above, someone had a strong desire to convince someone they had the best idea and their prospect NEEDED to follow their lead. What are you passionate about? Do you have a strong enough belief to risk being told no? If the answer is no, the response is NEXT! Find what you are passionate about and do that.

Is Sales Ability Natural or Can You Learn?

Listen without judging.When you meet a “natural” sales person, the reality is that they learned from someone somewhere. Have you ever met that person who could sell anything to anyone? Take a look at their family and I will bet you someone close to them shows many of the same traits. This could digress into a discussion of nature versus nurture but I believe we grow up mimicking what we see. Now, if you didn’t grow up in an environment where “selling comes natural”, it just means you may have to make a decision to grow and change. There are a few ways to do this.

Why Multi-Level Marketing?

Taking a program at university can cost thousands of dollars and years of your life. Insurance and investment companies are great for training but again, there is a commitment of time and cost. In my case, my monthly cost was over $700/month on average. I left that business.

Opening your own business? The sky is the limit! If you bought a franchise it could be hundreds of thousands. You would have to sell a lot of coffee to pay that off!

By far, the most economical way to get sales training and probably better than you could get at any university, is to find a reputable Multi-level Marketing Opportunity. photo agreeingMy wife’s business is a great opportunity for personal growth. I watched a person one time who, when they started, was afraid of their own shadow. After a few months, they were presenting to the group of people who had been meeting every Friday to work on business planning together. Another that I really believe in is connected to this blog. And the training is free whether you join the business or not! Click here to check out coaching from Joel Therien.

The reality is you can learn sales if you want to. Start with Why!

Selling is one of the most lucrative careers for good reason. It’s not easy at first and takes time to learn. There are those who make sales, whether in a bricks and mortar business or MLM, look easy. I compare them to famous musicians. Most put in a lot of time and effort to become good at what they do.

Do you have what it takes? Do you want it bad enough to do the work? Sales isn’t for everyone but is it for you?

Make it a great day!

Barry P.S. What am I thankful for today? I’m thankful for learning opportunities. I’m thankful for the MLM industry. I’m thankful you took the time to read this far! What are you thankful for today?

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Babe Watch, er Baywatch. Something For Everyone!

The new Baywatch movie is pure entertainment and has something for everyone. Well worth the money to go and see!

Baywatch, The Movie

Baywatch is full of gratuitous sex and violence, and that’s OK!

Caveat: this is my opinion only. I have no special background that makes me an authority on movies other than I like the big screen and like to be entertained. When I go to a movie, I like to laugh and walk away “lighter” than I went in.

If you are looking for a movie with great substance or makes a social statement, it’s not the movie for you.

movie projector

Baywatch 2017

Face it, we are all human and the majority respond to visual stimulation. This movie is full of beautiful women and hunky men. Top that off with a lot of action and your mind is kept busy the whole time. You won’t find your mind wandering and thinking about other things. OK, maybe a little fantasy but even that is addressed in the movie, they do some for you.

They address the auditory with music, gun shots, explosions etc. The script contains enough innuendo to keep your mind busy as well. Some of the references to past movies and shows is hilarious to “old” people like me. Thankfully, the cameo appearances by David Hasselhoff and Pamela Anderson didn’t overshadow the cast and successfully made the connection to the old TV show without being distracting.

They have done a great job of setting this movie up to kick off a renewal of the Baywatch franchise. I hope they make a new series using the actors from this movie! I believe it would capture an audience across multiple generations.

The Audience

I was on the way home from work and knew my wife would be very late coming home. I arrived in the city just after 7 and decided I might as well take in a movie and thought I was choosing one she wouldn’t particularly appreciate. In the end, I think I was mistaken about that.

At first, there were two couples about my age, I’m in my 50’s. As the theatre started to fill, I noticed the crowd was younger and younger. In the end, I would bet most of the crowd was under 30!

I don’t usually appreciate people making noise during movies but there was no way that laughter could be contained. I was guilty myself!

Go And See Baywatch!


When people ask me if they should bother to go see a movie, this is how I rate them, from worst to best:

  • Don’t waste your time or money.
  • Wait for the television release.
  • Wait and buy the DVD.
  • Well worth the time and money

If you are extremely critical of plot and performance, wait for the television release. If you are looking for a fun night out and don’t want to be lectured on social conscience, well worth the time and money!

Enjoy the show,!


What am I thankful for today? I’m thankful for being able to just relax and have fun. I’m thankful for Paramount. I can’t believe I’m thankful for Zac Efron and Dwayne Johnson! What are you thankful for today?


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Fair, Firm and Friendly. Are we forgetting the three F’s?

When I first went into management, my manager at the time gave me a piece of advice I never forgot. He said “always remember The Three F’s: Fair, Firm and Friendly. In that order.

Fair, Firm and Friendly

This approach really applies to all areas in life. Whether dealing with a partner, children or staff, being fair firm and friendly builds trust. Trust leads to more open minds. Open minds lead to agreement and acceptance.


Two people and scalesBeing fair doesn’t mean giving in to unreasonable demands or expectations.

This is where communication skills can be critical. If someone were to approach you saying that you were mean and unreasonable in a situation, it’s likely you would become defensive and the fight or flight response would kick in. I would bet that most in a position of authority will lean to “fight” mode. When we are in fight mode, it’s difficult to “hear” the other person. We become focused on winning rather than finding a fair place of compromise. By the same token, always conceding doesn’t mean the resolution is fair and/or balanced.

Being fair means being willing to listen to your “opponent”. There is the root of the problem. I don’t believe in problems, just challenges. Rather than treating the other person as an opponent, treat them as a partner you are collaborating with to resolve a challenge.

What if instead of hearing “you were mean and unreasonable”, you chose to hear “my feelings are hurt and I don’t understand why you said or did what you did”? The words are just the words but think about what message the other person is trying to convey. Yes, it take two to tango but someone has to lead. Are you a leader?


Firm womanBeing fair doesn’t mean being soft in your position. People need to know what your values are and where you stand. It can sometimes be difficult to separate yourself from the role you need to play. When we are in the role of manager, there are expectations that have to be met. As long as you have been fair in establishing expectations, it’s reasonable to be firm in a resolution process.

When expectations and appropriate penalties or resolutions are agreed upon up front, there is a need to follow through. Now, let’s make sure to apply fair to the circumstances. Sometimes, there can be mitigating circumstances but if there are none, it’s fair to be firm. It’s not fair to let people dump their garbage all over you.


Advisor shaking hands with clientThrough all of this, it’s important to be “friendly”. We are all people and have feelings. When you approach someone with a challenge and an honest intent to find an equitable solution, it promotes a feeling of safety and leads to more open dialogue. I’m not saying you should be best beer buddies, just approach discussion with honesty and integrity. Collaborate to seek a fair solution without being mean about it.

Being friendly is not the same as bowing down to someone in deference. It’s really about being respectful of others as individuals and valuing their thoughts and opinions whether you agree with them or not.

Always remember fair, firm and friendly. In that order!

Make it a great day!


P.S. What am I thankful for today? I’m thankful for my mentors. I’m thankful for opportunities to grow. I’m thankful for each new day. What are you thankful for today?

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Trump Effect on Markets, Money and the Economy

How will Trump affect the financial markets, money markets and the economy? Regardless of what you think of the man, he is already showing a positive effect on all of the above!

I’ll admit to being a little lazy, this is from my Canadian perspective. For the most part, US markets and economy usually demonstrate similar patterns. I’m not going to treat the US separately for this purpose.

Trump The Markets

Sales team in profit mode.Trump was elected November 8, well, into November 9, 2016 by the time it was over. At close of day on November 8, 2016 the Toronto Stock Exchange closed at 14,656.84. A gain of 0.52%.

Just over a week after the election, the market closed last night at 14,733.22. During that 8 day period, the market shifted not much more than one percent up or down on the most volatile of days. As of May 4, 2015, the market was at $15, 396.70. This means the market was up 5% in six months.

There was a more drastic change August 28 to September 17 in 2008 when the market tumbled from 13,750.48 to 11,877.69, a change of 1,872.79 points. This was a drop of 13.6%. (These numbers were calculated using TSX historical market numbers.) >>>Click here to check the numbers

So, what is the net Trump effect? Not much. This isn’t to say there can’t be. As always, we need to be aware of world events and consider them when making investment decisions. The key is to consider  all factors but not in isolation and with a view to the long term.

Trump the Dollars

When Donald Trump won the election, it had a positive effect on the US dollar. Because our dollar is mostly measured against the value of the US dollar, it appears to be Canada’s loss. But, is it?

Trump the Economy

We won’t know the effect of Trump on the economy for some time yet. Typically, the markets are a leading indicator for the economy. Right now, there isn’t enough time passed for a fair measure but the short term numbers seem to be pointing to little change or maybe a positive outlook. We will just have to wait and see.

All The Noise About Trump

Social media has been going nuts with all things Trump for the last year or so. He’s going to deport everyone back to their country or build a fence across the US/Mexico border. As far as I can tell, there has been detainment and yes, it’s more difficult at the border but all in all, life goes on. Just a little louder.

I don’t know about you, but I’m starting to tire of it and really don’t pay a lot of attention. I believe most of the noise is because he wants to keep everyone distracted so he can achieve his objectives. Are you going to let him?

Go ahead. Trump that!

Make it a great day,


P.S. What am I thankful for today? I’m thankful to be Canadian. I’m thankful it looks like the Trump noise is dying down. I’m thankful for spring showers. What are you thankful for today?

My Own Meeting

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Millenials – Simon Sinek explains.

Millenials. It’s Not Their Fault!

What’s not the Millenials’ fault?

  • It’s not their fault they have unrealistic expectations, some low and some high.
  • It’s not their fault they think they are “special”.
  • It’s not their fault they expect to get or achieve just because they want it.

Who’s fault is it? Failed parenting and we perpetuate that with management who is focused on making Millenials happy. To a fault.

Simon Sinek does a great job of breaking this down. Watch the video below.

Simon Sinek-Millenials from WeAreLifePoint on Vimeo.

More on the Millenials

Simon explains how he gathered the information included in his comments in the video above. He didn’t just make this stuff up. He was forced to give an answer to a nagging question that was constantly asked when he met with people.

I’m really glad he followed up the video above with the one below.

I really enjoy listening to Simon Sinek. Go and follow him on YouTube and I highly recommend picking up Start With Why and Why Leaders Eat Last.

I hope you enjoyed Simon as much as I do!

Make it a great day,


P.S. What am I thankful for today? I’m thankful I have raised my Millenials differently. I’m thankful you took the time to check this out. I’m thankful for any opportunity to grow. What are you thankful for today?

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Sales and Service: Land of Promises and Land of Broken Promises!

Sales people are forever making promises and service people always let them down. We need to remember how much we need each other or we will all go broke!

Sales: The Land of Promises

Have you ever worked in sales and had to work with the service department to keep customers satisfied with your post-sales support?

I have been in sales for a number of years. I learned, sometimes the hard way, just how much I needed the service department’s support in order to be successful. Here are just a few things that can make a world if difference:

And those are just a few.

When I was designing small to medium business technology solutions, I would often spend time with technicians in the service department bouncing ideas off them before making a pitch to a client. That feedback prevented me from embarrassing myself or them in the eyes of the client.

sales information exchangeThe salesperson is the public face of the company. They are expected to:

  • Identify need;
  • Clarify need by asking probing questions;
  • Handle objections;
  • Help client make a buying decision.

It’s when this process breaks down that the land of broken promises starts to develop. One unanswered or unasked question at a time.

Land of Broken Promises

In an ideal world, the service department is your before and after sales support that gives you good decision making information before the sale and then keeps the customer satisfied with your solution after the sale.

When we land in Broken Promises, it’s usually because of at least one of these things:

  • Bad technical information;
  • Poor Communication;
  • Unexpected problems during delivery;
  • Unrealistic expectations;
  • Dishonesty.

person cryingInformation and Communication

Bad technical information isn’t necessarily the fault of your technical/service support. You may not have asked the right questions or truly understood what the client needed. You need to ask enough questions that the client almost starts to become annoyed. Then you have to do the same to your technical/service support people!

It’s better to have a client tell you they are not willing to go through the pain to achieve their objective, or a technician to tell you your plan won’t work, than you have to go through the pain of resolving a conflict with the risk of having an unsatisfied client out there telling everyone their experience. It takes 10 client success stories to make up for the one that got away!

Unexpected problems are usually the result of not asking enough questions. There could be a mixture of generations of technology and the client forgot how old something was but it is an important part of their business. This caused a problem with your solution but guess what? You’re the professional. You are supposed to know everything. At least, that’s what the client believes. 


Clients may have unrealistic expectations. You did such a great job “selling” your solution, they expect it to solve all their problems without a hitch. This is a good place to pre-handle objections. For example, I had a client ask me if I could I could guarantee they would never have a problem with me or my company. My response was that this is a long term relationship and I can guarantee that we will face a challenge at some time. The difference is that I won’t hide from or run from a problem. Note earlier I used the word challenge? There is no such thing as a problem!

Set expectations up front. How will cost be handled? Build in a bumper and be clear it’s to allow for the unexpected. Oops! I guess that’s expected now. Be clear that you are willing to face up to disagreements as long as they are handled with respect, and so on.

Dishonesty is a real problem. Many times it’s the client that is guilty. They knew about a potential challenge but hoped it wouldn’t show up. Out of embarrassment, they may try to transfer the guilt to you. Don’t get caught up in the blame game. If you made a mistake, own it and ask forgiveness while proposing a solution that shouldn’t really cost your client. If it’s the client, don’t apologize but recognize this is one of those “challenges” you expected you might face. Offer a way for the client to save face with as little cost to them as possible.

The Land of Broken Promises is a horrible place. Try your best to stay out of there and help your team support people stay there with you. You are the leader. Lead!

Make it a great day,


P.S. What am I thankful for today? I’m thankful for great teachers. I’m thankful for great clients. I’m thankful for opportunities to learn. What are you thankful for today?

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Family Affairs, The Years Just Melt Away

Family affairs can be painful. Or, they can be refreshing and rejuvenating! How do you feel when family gets together and you meet people you haven’t seen in years or maybe even never met?

Family Affairs Can Be Fun!

Family affairs are an opportunity to reconnect. Sometimes there are issues that have lived beneath the surface for some time and we just needed time to process and heal. Other times, life just gets in the way. Getting together can be a time to mend fences and rediscover each other. Then the fun begins!

What do I call a “family affair”?

  • Family Affairs birthday photoChristmas parties or gathering for meals;
  • Funerals (Too many of those lately!);
  • Weddings (Looking forward to the next generation!);
  • Birthdays
  • Travelers (Long distance visits.).

Christmas is my favourite time of year because most of us are in a giving and forgiving mood. I love seeing family and I find most make the effort to connect during this season. Believe it or not, even funerals can turn out to be fun. They give us a reason to get together in one place and share our feelings. I like to share fun memories of the person we lost and this generally results in feeling much better than when I walked in. Weddings! Dance the night away!

Family Affairs - UncleTravelers can give us an excuse to connect. This one is more of a choice. I recently had a great experience because I chose to overcome some discomfort to make the connection. My uncle was traveling from almost the other side of the country and I hadn’t seen him in a couple of years. To his credit, he is the one that most often comes to us.

In this case, I had been going through some physical discomfort and connecting meant I had to extend my day, drive a combined four hours and have a really short night’s sleep before going back to work the next morning. When I heard that an aunt I hadn’t seen in over 20 years was also going to be there, I decided this had to happen. I could always take an extra pill for the pain and call in sick if I had to!

Why Should You Make Time For Family Affairs?

You should make time for family affairs because you never know who might show up or what you might learn!

When my uncle said he was coming in from out west, he posted on Facebook that we should all meet at my nephew’s bar in Hamilton. Serve Ping Pong Bar & Lounge at 7PM. I showed up about a half hour early and no sign of anyone. The staff had no idea we were coming. Oops? Did I have the wrong date? I checked Facebook and verified I got it right. About 10 minutes after, they showed up. The rest of the family started to arrive closer to 7:30. Figures, the out of town people got there first!

Who showed up?

  • Family Affairs photoMy aunt and uncle (Dad’s brother) from half way across the country;
  • Me from Barrie. (Hamilton folks think that’s on the other side of the world!);
  • My aunt (Dad’s sister) that I hadn’t seen in over 20 years, and her husband I had never met;
  • My cousin (His Dad was my Dad’s brother) and all of his family;
  • My sister, her husband and kids.

Ironically, my sister is the only one who almost always shows up and the rest of us are almost never there due to distance and sometimes just life. I am so glad I made it! I would have missed a number of people I hadn’t seen in years.

Amazing what you might learn!

  • My sister learned more about my deceased grandfather than she ever knew, and maybe didn’t want to!
  • I learned more about why I rarely saw my aunt, not what I expected.
  • My aunt, who divorced my uncle years ago, recognized the closeness of the Clermont family.
  • I have some amazing young cousins!

I have no idea what, if anything others may have learned but I would put money on learning everyone had a great time and learned a lot. 

When I arrived in Hamilton, I put enough money in the parking meter for two hours. I didn’t leave until over four hours after I got there. That’s a good measure of whether or not I had a good time! Trust me, when you have to drive an hour and a half home after traveling and a long day at work, you don’t stay later than you have to unless you are willing to pay the price. I got three hours sleep last night and don’t regret a minute of the time I spent with my family.

Next time you are invited to a family affair, think carefully before you say no. You may be missing out on the opportunity of a lifetime. When you get together at family affairs like this one, the years just melt away and you leave feeling rejuvenated!

Make it a great day!


P.S. What am I thankful for today? Family Affairs! Serve Ping Pong Bar & Lounge. Sliders! What are you thankful for today?

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How can you say no if you don’t know what you are saying no to?

Have you ever caught yourself saying no to something a friend tries to ask you to look at when you don’t really even no what they are asking?

Is Saying No Automatic?

Most of us have friends and family who are involved in things we know nothing about. They may try to involve us and ask us to take a look at whatever it is.

  • It may be a volunteer organization close to their heart.
  • It may be a sport they are passionate about.
  • It may be a product or service they are excited about.
  • It may be a business opportunity.

NoHow many times have you caught yourself being a bit of a crab and saying no automatically just because they have approached you about something before that you weren’t interested in and expect the same this time?

You may have just missed the answer to a problem you have or maybe even one you didn’t realize you have. By saying no, you have sent your friend or family member the message you don’t care enough about them to hear what they have to say and that you don’t care enough about yourself and family to make sure you consider all options for a solution. Are you being fair to yourself?

Is it No or Not Right Now?

Before you can answer this question, you need to take the time to understand what the question really is. If I ask you if you want to sign up for a LegalShield membership or whether you need online marketing tools, I need to understand if whatever I want to show you is a fit and you need to understand what I have to offer. That’s the first step.

Your friend or family member may be asking you to participate in a business opportunity. If you answer “there is no way I would ever get involved in one of those pyramid schemes”, there are two issues. First, you don’t understand what multi-level marketing is, second, you have possibly closed a door without looking through to see what is on the other side and denied yourself a potential solution to a current problem or future opportunity.

Once you have at least taken the time to hear your friend or family member, you have a better idea of what you are saying no to. Now it’s fair to decide if it’s no or not right now. 

Make it a great day!


P.S What am I thankful for today? I’m thankful for a new day. I’m thankful for people with open minds. I’m thankful for you! What are you thankful for today?






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Knowing What I Know About Heaven

I know nothing about heaven but what the bible and the Catholic Church tells us but this song gives me a certain peace as the February blahs set in and I find myself missing some of the people I have lost in the last few years.

Knowing What I Know About Heaven

Someone posted this on  Facebook recently and I just found this song by Guy Penrod and Sarah Darling to be very soothing for the soul.

I consider myself a pretty good Catholic and to have a fairly strong faith. That doesn’t mean I never question. There are days when I ask myself how God could take my son at the age of 23 or even my mother at 67.

In 2010, my mother had a fall that lead to my father having a stroke. Mom was a day from coming home from rehab when she had a heart attack. They decided to do emergency surgery. She never came out of a coma and passed away three months before my son who was fighting cancer at that time. I have to say, it was certainly a test of my faith.

Knowing what I know about heaven gives me strength on those days when I feel sorry for myself and find myself missing those who have gone before us.

References and Resources

Getting Through, Not Over

People sometimes ask how you get over losing a child. The reality is you don’t. The pain is something that raises it’s head on occasion. The key is to recognize that it’s OK to hurt. It’s natural and denying the pain just makes things worse for you and the people around you.

Brett in Heaven November 26, 1986 - October 10, 2010

We are all different but I find music works to change my mood when I get into a funk. Songs like What I Know About Heaven are particularly helpful when I’m missing someone. They may cause a little short term pain but I find they lead to relief. Kind of like a deep tissue massage. The pain hurts when they are pressing on it but the relief after is so worth it.

The last couple of months before my son died, I started a memorial web site. Click the photo to see the result. It was almost like therapy. Because the focus was on how great he was and the joy he brought, it helped manage the pain of knowing we were going to lose him.

Sometimes it’s ironic how the world works. When my mother passed away, I was going through some of her things and came across a poem my grandfather had sent my grandmother during the Second World War. It was called A Child of Mine. I’ll tell you the floodgates opened but because of my faith, it gave me peace.

Stop trying to “get over it” and focus on getting through it. Find whatever it is that works for you. It may be soft music and a dark room, a long drive or a workout at the gym. Whatever it is that works for you except booze or drugs, do it.

If you found this blog helpful then I achieved my goal and thank you for taking the time to read. Please feel free to share with anyone you think might benefit.

Make it a great day!


P.S. What am I thankful for today? I’m thankful for avenues to express myself. I’m thankful for a wonderful, supportive family. I’m thankful for my faith.

What are you thankful for today?

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